• US DELIVERY: 6-11 business days after dispatch
• INTERNATIONAL DELIVERY (Rest of World): 7-12 business days after dispatch

Our warehouse is located in US. Orders are typically dispatched within 3 business days.（Monday - Saturday).If no-one is at home to collect your parcel. It will then be sent to your local Post Office. Once your order is dispatched, you’ll automatically receive a tracking number.On the rare chance the tracking number doesn’t show up (or goes missing from your updates), just pop us an email—we’ll send it over to you promptly to help you keep an eye on your shipment.

We’re truly sorry to hear you’re not happy with our TwinkleBling products—your satisfaction matters so much to us.If you’d like to return an item, you may do so within 7 days from the delivery date.

Return Address: Rosy, 1749 Chapin Rd,Montebello,CA,90640,+16269414283

To return your order, please ship it to the address below—and be sure to include a slip with your order number inside the package.

• Eligibility for Refund/Exchange: Only items returned in brand-new, unused condition and in their original packaging will qualify for a refund or exchange.
• Refund Processing Time: Refunds will be processed within 5 business days of us receiving your returned item. It may take up to 10 business days for the refund to reflect in your original payment method (e.g., credit card, PayPal).
• Return Shipping Costs: You will be responsible for covering return shipping fees, unless the item arrived damaged or defective. In cases of damage/defects, we require photographic evidence to waive these costs. Original shipping fees (from your initial order) will not be refunded, except when the item itself is damaged or defective.
• Deduction for Free Delivery Qualifiers: If your original order exceeded $24.99 (making you eligible for free US delivery), we will deduct $6.99 from your refund if:You return part of the order, OR You return the entire order (and this brings the adjusted order subtotal below $24.99).This $6.99 deduction covers our initial delivery costs and return processing fees.
• Untracked Return Liability: If you choose to send your return via standard untracked shipping, please obtain proof of postage that clearly shows our return address. Unfortunately, we cannot be held liable for returned items lost in transit if no valid proof of postage is provided.

If you’re in the US and haven’t received your order within 12 business days of dispatch, or outside the US and haven’t received it within 20 days of dispatch, please drop us an email—we’ll help look into it.On the rare chance your order isn’t delivered and is confirmed lost in transit, we’ll send a replacement. However, we can’t take responsibility if the address provided at checkout is incorrect. It’s your responsibility to share a complete, accurate address to ensure your order arrives safely.Please note: If the tracking number (via USPS/Uniuni/DHL/SpeedX) shows your parcel was delivered, you’ll first need to contact USPS/Uniuni/DHL/SpeedX to get a reference number. We can only assist with arranging a replacement once we have this reference.

• Free Shipping: Available on all orders worldwide when you spend over $24.99.
• **Standard Shipping (Under $24.99)**: A flat rate of $6.99 applies to all worldwide orders with a subtotal of $24.99 or less.